You have 3 ways to recover a serial number that you once had:ġ. This is especially common for people that purchase from anyone other than, but can occur even if purchased from .īut make sure you're using the correct number: but they can be revoked (usually years after issued and previously working).Īmong the reasons they can be revoked is if they are found being illegally distributed/used on some part of the internet. Or: How do I get in touch with Adobe? I know that I did have telephone contact during the reinstallation, but now I was sent away via a detour of menu options. the question remains: where can I find the 6-digit code? So it doesn't fit.Īlmost against my better judgement.
When I look up my serial number in my account it is 24 digits. I now get notifications that my trial is expiring (but I don't have a trial, I purchased the product) and that I have to enter a serial number.
I did this by downloading the software through my Adobe account. After a crash I reinstalled it about 3 months ago on a windows 10 machine. I purchased CS6 master collection through Adobe. Unfortunately, Adobe itself does not provide support. Unfortunately this does not solve my problem. I searched the community for this issue and found many posts.
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